Frequently asked questions
Toddler size 8 up through adult size 15. Subject to availabilty.
Are there skating guides?
We have six skating guides. They are free to use and are first come, first serve.
Where can I park?
BOK Center does not own or operate any parking areas. There are over 9,000 available parking spots within a five-minute walk of the arena. All privately-owned lots determine the rate for parking. After 5 pm all on-street metered parking is free.
Are there any discounts available?
Yes! There are many ways to skate at a discounted rate.
• $6 skating on Mondays with the donation of a non-perishable can of food
• $6 skating on Warmth Wednesdays with the donation of a new or gently used coat, blanket, scarf or pair of gloves
• Discounts available for groups of 10 or more! Contact firstname.lastname@example.org for more details. This cannot be purchased onsite and MUST be pre-purchased 48-hour in advance of your visit.
What is your refund policy?
We do not offer refunds on skating admission. Please arrive on time for your skating reservation and make sure follow all safety protocols. If your skates are uncomfortable, please visit the skate shack and they can offer sizing/fit solutions.
Do I have to pay to enter Winterfest if I'm not planning on skating?
No! If you aren't skating you are able to enter Winterfest for free and enjoy the holiday festivities.